Patient Journey

4.8

Sheila Jones

12:35 14 Oct 26

For a number of reasons, my regular dental check-ups had lapsed and I felt ashamed, knowing that I needed treatment. I felt very nervous about finding a local dentist in Staines, let alone attending one. However, I found Rothley Lodge and I am VERY pleased I did. Sara’s warm welcome at reception put me at ease immediately, and now, after a few visits, it is like greeting friends. The cheerful, good-humoured kindness and understanding, together with professional expertise, given by Dr Fionnuala and Jemma, and Ash and her assistant during treatment are greatly appreciated. I actually looked forward to the appointment I had today and I have booked for check-ups in six months’ time. The shame and anxiety have been dispelled, and the huge sense of relief I feel after finding Rothley Lodge Dental Practice and its excellent staff is hard to put into words. I heartily recommend, and thank, them.

chibugo chike

10:00 10 Sep 26

Honestly, I am so happy to have been a customer of Rothley Lodge Dental Practice for so many years. I have always received excellent service and care from the entire team.A very special thank you to my amazing dentist, Dr Ali Nasser, who gave me my smile back when I had almost lost hope for my tooth. I am truly grateful for your skill, patience and dedication. Thank you so much, Dr Ali! ❤️I would also like to give a big thank you to the amazing Dr Hannah Wilkins, Aswathy Rajan, and all the other wonderful members of the team for the beautiful work and care you have given me over the years.I am sincerely grateful for all your hard work, kindness, support and excellent service.A BIG THANK YOU TO YOU ALL! ❤️👏Chibugo Chike

Amy

12:05 03 Jul 26

The team on reception are always so helpful and accommodating; I managed to secure an appointment for the following day to have a tooth looked at. I saw a new dentist as it was short notice and I could not recommend her highly enough; she was so thorough and has helped prevent the problem, as opposed to my needing to constantly fix the damage thanks to me grinding my teeth. All that needed to be done was completed whilst I was there, including a scan of my teeth, saving me time and effort. Such amazing customer service and brilliant treatment, thank you! Would highly recommend.

Annabelle west

13:19 26 Jun 26

Such a lovely establishment. The practice was lovely and all the staff were super friendly. I had an appointment with Hannah for a normal check up, which was also my first time at Rothley Lodge. She was very welcoming and kind, took the time to answer any questions I had and hear my concerns. She took some X-rays and showed me the scans afterwards so I could see what was going on. Overall was a lovely dental practice.

Helen Gaisford

08:13 26 Jun 26

Good Morning,I had an appointment yesterday with Dr. Fionnuala Lyons, aided by her assistant Jemma to remove an old crown & replace it with a new one. Dr. 'Fin' was lovely - friendly & reassuring & throughout the whole duration was very attentive to my feelings & excellent in her work. I experienced no pain at all & am delighted with the result. Dr Fin is a wonderful dentist & Jemma was a great help during the whole process.I'm so glad I can rely on them when I come to the Practice & would like to send them my thanks publicly.All the best - Helen Gaisford ❤️

Karen West

07:26 26 Jun 26

Absolutely amazing practice. From reception and management to the clinicians, every member of the team is fantastic — friendly, welcoming, and genuinely caring.The practice itself is pristine, modern, and equipped with advanced dental technology to ensure the best possible results. You can really tell how much pride the team takes in delivering a first-class experience.I would 100% recommend this practice to anyone looking for a top-quality, High-end dental practice in Staines or the surrounding areas.Well done to the whole team!

Bal Kaur

17:41 16 Jun 26

Dr. Ali is amazing!Our 5-year-old actually looks forward to his dental check-ups, and that's entirely thanks to Dr. Ali's kind, friendly nature.He is an excellent dentist who puts children at ease and makes every visit a positive experience. Dr. Ali is a real asset to the team.Thank you for the outstanding care!

Rachel Sharman

11:35 05 Jun 26

My 16-year-old son had his first check-up with Katrina (dentist) this morning. He usually sees someone else, but it doesn't matter how old you are; he was still anxious even though he hid it.Katrina made him feel at ease by chatting with him. She always has a smile and helps people feel more relaxed. We have been with Rothley Lodge Dental practice for several years and will continue going there.From arriving and checking in with the front desk to seeing Katrina and her dental assistant, the professionalism, helpfulness, and welcoming manner are commendable.

Nelofur Butt

16:17 30 May 26

Recently returned to Rothley Lodge to find it refurbished and was impressed with the new look. The receptionist was so polite and welcoming and I must confess it’s the same when you call them. Ready to help and answer any questions or concerns. My whole experience was great and meeting my dentist Dr Hannah was the icing on the cake. She explained everything clearly and really put my mind at ease. Can’t fault anything

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